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A question about a new application or a renewal? Reach our team by phone, by email or in your client portal.

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FAQYour question may already have an answer.Eligibility, timing, repayment and renewal.

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FAQ

Frequently asked questions

Eligibility, IBV, timing, repayment. If the answer is not here, call us.

514 448-6448

    • Be at least 18
    • Live in Canada
    • Have been employed for at least three months or receive eligible income
    • Be paid by direct deposit into a Canadian bank account
    • Not be in a bankruptcy process
    • Earn at least $1,500 gross per month